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Terms & Conditions

At RS Valeting, we've worked very hard to get to where we are today, and our results & reviews speak for themselves. 

We ask that in return, you take the time to familiarise yourselves with our Terms & Conditions & respect our terms of business and our staff.

Requirements
We require a safe electrical socket to plug our extension lead into to provide power. 

For health & safety of our staff, and vehicles, we will not carry out valets on any vehicle that is parked on a main road, heavily used road or a narrow road. Please be aware that we cannot operate in pay & display car parks. 


Locations
If your location does not have a power supply, or is on a main road, heavily used road or narrow road, please contact us to discuss alternative options. 

Bookings & Deposits
All bookings are confirmed via text message. For bookings over £100 a non-refundable & non-transferable deposit will be taken. The deposit amount will differ depending on location, package and/or work required. Deposits are to be paid via bank transfer upon booking.

Cancellations
RS Valeting reserves the rights to cancel a booking within 7 days of the booking date in exceptional circumstances. If a deposit has been paid, a full refund will be honoured in this instance if the booking cannot be rearranged.

While we cannot control delays due to traffic, acts of nature or other situations out of our control, we will always get in touch as soon as we are aware of a delay that will affect your booking.

If you need to cancel your booking, please do so before 48 hours before your booking. Cancellations made within 48 hours of the booking will be subject to a 50% charge of the total booking fee. This is due to late notice, and the possibility that we may not be able to secure another booking for that time. 


Damage Mitigation
RS Valeting may photograph areas of the vehicle that are already damaged on arrival, and will check over the car with you present and ask the you make us aware of any scratches, dents or blemishes that you are already aware of. If we notice any in addition to this, we will inform you before commencing the valet. 

Pricing & Quotes 
If the interior of your vehicle is heavily soiled with mud, child mess, pet hair, mould, vomit or blood, additional charges will apply. Pricing on our 'Services' page is a guideline only, based upon acceptable levels of dirt. Anything beyond this will be charged at our discretion. Pictures may be requested prior to booking in order for us to provide a fair quote. If upon arrival the vehicle is worse than stated, we will advise you of the new cost based on the level of work required. 

Agreement & Consent
When booking with RS Valeting you will be asked to refer to our terms and conditions, and by doing so you agree to our terms of business. 

Updates & Changes
RS Valeting reserves the right to make changes, and additional updates to these terms & conditions at any time. Prices are subject to review and can change, and it is at the customers discretion to ensure you have checked our most recent pricing guidelines. 


 

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